Here is what you are actually hiring.
OpFlows builds the AI that handles the work your team repeats, and then runs it. That second half is the whole business, and it is why the terms look the way they do.
What the firm is
- One thing, done properly
- Terms in writing, before the work
- Maintenance is the product
Four things that are true of every engagement. Including the ones that cost us money.
You can check whether we do these, because you will be in the room while we do them.
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Hours before technology
Nothing is proposed until the repetitive work has been watched, timed and ranked by hours. If the ranking says the honest answer is that none of it is worth automating yet, that is the answer you get and there is no proposal behind it.
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A person stays in the way
Nothing we build moves money, signs anything or speaks to your customer without a person between it and the outcome, unless you decide otherwise for a named step. The dispatcher approves the board. The estimator supplies the number. Every action is logged, so what it did and why is readable rather than guessed at.
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We build alongside your systems, not on a copy of them
Your data stays in the tools you already run and stays yours. Nothing of yours moves onto a platform you would later have to buy back, and no part of the engagement depends on you migrating first.
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Maintenance is the product
An API gets retired, a field gets renamed, a model changes how it reads a message, and the thing routing your jobs starts routing them into nothing. Someone has to catch that before your customer does. That is why running it is part of the engagement rather than an upsell after it, and why we say so before you sign instead of in month two.
The whole commercial relationship, on one screen.
There is no version of this you have to ask for, and no term that appears later. If something below would be a problem, it is cheaper for both of us that you find out now.
- The diagnostic
- Free · 60 minutes
- You keep the ranked map of where your hours go, either way.
- The build
- Fixed
- Fixed scope, fixed price, agreed before the first day.
- Running it
- Monthly
- Required, not optional. We run and maintain what we built and keep automating what is next. If it stopped, the automation would stop.
- Tooling and model usage
- At cost
- AI model usage and any tooling the build needs run on accounts we hold and operate, and are billed through to you at cost — quoted before we start, never marked up. Your own systems and data stay yours.
- Commitment
- None
- No annual minimum and no exit fee. End it and the automation winds down with it. It also means we have to be worth the monthly figure every month rather than once at signing.
- Your systems and data
- Yours
- They stay where they are, in the tools you already pay for, under your ownership. The automation layer is the part that runs on accounts we hold and operate.
The work we turn down.
A firm that will take anything has no method, only a calendar to fill. These are the jobs we say no to.
Book a diagnostic-
Work that does not repeat
If the diagnostic cannot find enough repetition to be worth the build, we will tell you so and you will keep the map anyway. Selling an automation into a process that changes every month is how a client ends up paying to maintain something that never worked.
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Work we cannot maintain
If a build would depend on a system we cannot get proper access to, we will not take it on. Something we cannot keep running is not something we should have sold you in the first place.
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A date before a scope
No go-live date is committed to before the work has been scoped. Any timeline you have seen on this site is an example plan — yours gets its own dates in writing, agreed before you sign anything.
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Cutting your headcount for you
We are not in that business. The repeating half of a job goes to the automation; the half that needs judgment, or a relationship, or knowing why this customer is different, stays with the person who is already good at it.
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A wall of logos we have not earned
OpFlows is early. The work page shows the one engagement we have and the format the next result will be reported in.
The one engagement we have, and the format the next result gets reported in, are both on the work page.
See the workA 60-minute diagnostic, then a fixed scope. You keep the map either way.
Free, no pitch deck. We look at what repeats and tell you which of it AI can actually do well — including when the answer is none of it.